Responsible Gambling
Bitdreams Casino understands the importance of responsible gaming practices and provides tools to help you manage your play.
Self-Exclusion
If you feel that your gaming habits are becoming a problem, we encourage you to self-exclude from our platform for a period of time. This will prevent you from accessing your account and placing bets during this time.
To initiate self-exclusion, please contact our customer support team through live chat or email. We will require some personal details to verify your request.
Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account to control how much money you spend on gaming. To do this:
- Log in to your account and go to the "Account" section.
- Click on "Deposit Limits" and select the limit you wish to apply.
- Confirm your request by entering your password.
Loss Limits
Similar to deposit limits, you can set loss limits to restrict how much money you lose on gaming. To do this:
- Log in to your account and go to the "Account" section.
- Click on "Loss Limits" and select the limit you wish to apply.
- Confirm your request by entering your password.
Reality Check
We offer a reality check feature that reminds you how much time you've spent playing games on our platform. This can help you stay aware of your gaming habits and take breaks when needed.
To enable reality checks:
- Log in to your account and go to the "Account" section.
- Click on "Reality Check" and select the frequency at which you'd like to receive reminders (e.g., every 30 minutes, every hour).
Gambling Addiction
If you or someone you know is struggling with a gambling addiction, please seek help from one of these organizations:
- GamCare
- Gambling Therapy
Responsible Gaming Resources
We've compiled a list of resources to help you manage your gaming habits and stay in control:
- National Council on Problem Gambling (NCPG)
- Gamblers Anonymous
Remember, responsible gaming is everyone's responsibility. We're here to support you in your gaming journey.
Please note that these tools and resources are available for our players' well-being and should not be considered a substitute for professional help if needed.